Contact Support

Email Support

Email support is available as follows:

• mailto:[e-mail]

  

  [e-mail]

• (or click the "Contact Helpdesk" link below)

Submitting an Online Ticket

If you would like to submit a ticket to the Helpdesk instead, please click "Contact Helpdesk" below.

• Create Request

  

  Contact Helpdesk

Helpdesk Holiday Schedule

Note: In observance of holidays, our offices will be closed on the dates shown below.

US Holidays

US Helpdesk support is available Monday through Friday, between 9am EST and 8pm EST. Helpdesk will be closed on the following Holidays.

New Year's Day Martin Luther King Jr. Day Presidents Day Memorial Day Independence Day (Observed) Labor Day Columbus Day Veteran's Day Thanksgiving Day Day after Thanksgiving Christmas Day (Observed) New Year's Day (Observed)

Friday, January 1st Monday, January 18th Monday, February 15th Monday, May 31st Monday, July 5th Monday, September 6th Monday, October 11th Friday, November 12th Thursday, November 25th Friday, November 26th Monday, December 27th Friday, December 31st

Europe Holidays

European Helpdesk support is available Monday through Friday, between 8am CET and 5pm CET. Helpdesk will be closed on the following Holidays.

New Year's Day Good Friday Easter Monday Christmas Day (Observed) Boxing Day (Observed) New Year's Day (Observed)

Friday, January 1st Friday, April 2nd Monday, April 5th Friday, December 24th Monday, December 27th Friday, December 31st

Australia Holidays

Australian Helpdesk support is available Monday through Friday, between 9am AEST and 5pm AEST. Helpdesk will be closed on the following Holidays.

New Year's Day Australia Day Good Friday Easter Monday Anzac Day (Observed) Queen's Birthday Labour Day Christmas Day (Observed) Boxing Day (Observed) New Year's Day (Observed)

Friday, January 1st Tuesday, January 26th Friday, April 2nd Monday, April 5th Monday, April 26th Monday, June 14th Monday, March 8th Friday, December 24th Monday, December 27th Friday, December 31st