General

The Company Details overlay opens at the General tab.

Figure 1 - Example of the Company Details overlay General tab

• Company ID - the identification number allocated automatically by Forsta Plus when the company is created in the system.
• Name - the company name as specified by the user creating the company in the system.
• Notes - any descriptive text, comments etc.
• Created - the date on which the company was created in Forsta Plus.
• Modified - the date the company details were last modified.
• Default user expiry date - the expiry date is the date on which the users’ access to Forsta Plus is to expire. This will usually be related to the contract your company has with Forsta; when the contract expires, access will be revoked. The date set here will be applied as default to all new users within the company. Note that this field is mandatory for the company. Once the default expiry date is set for the company, the administrator can change the date for specific users if necessary (go to User Details for more information).
• Return of data upon expiry - When a Forsta client's license expires, under normal circumstances any data they have collected whilst they have been a client will be deleted after a specified time. Some clients may wish to keep this data. Check this box to flag the company to indicate that if/when their Forsta Plus license expires their collected data will be made available for download.
• Max number of versions stored for survey runtime files - each time a survey is launched, a new version of the files is made. This property specifies how many old versions of the survey package (binary) file are stored in the database before the oldest is overwritten. If the survey is updated while respondents are in the process of responding, keeping several versions of the runtime files will enable those respondent to finish the survey in the same version as they started it.
• Max number of versions stored for XML... - each time a survey is launched, a new version of the files is made. This property specifies how many old versions of the survey schema XML files are stored in the database before the oldest is overwritten. These XML files are used for "Compare Survey Versions" in Authoring.
• Survey Dashboard/Instant Analytics users - this field allows you to allocate the number of survey dashboard/Instant Analytics users for a company. The Forsta Plus license contains the value for the number of end users available in total at the site level. These licenses can be allocated to individual companies within the site but the number allocated across all companies cannot exceed the site limit. If this property is set to "0", all allocated permissions for Survey Dashboard/Instant Analytics End Users will be revoked for the current company. End User lists will still be associated with surveys, but no permissions will be allocated to the end users. A confirmation dialog will be displayed before the "0" setting is saved.
• Assigned Survey Dashboard/Instant Analytics users - this field is the count of currently assigned dashboard/Instant Analytics users for the site. When changing the number of users, it cannot be made less that the number of already assigned users, nor can it exceed the total number that can be allocated at the site level. A license is "used" when an end user is allocated permission to at least 1 project (via Project Management > Dashboard end users). The same user can be granted access to multiple projects; this will still only use 1 license for that user.
• Forsta Express Licenses - enter into this field the number of licenses granted to the company for the Express option. If the field is left blank, then Forsta Plus will interpret this to mean “zero licenses”.
• Current active Express users - the number of users currently running Express.
• Current pending Express users - the number of Express users who have been set up and got their activation link, but who have not yet activated their accounts.
• User type - the type of File Library access that is to be available to users in your company. Note that the various access levels are chargeable at different rates.
• Total upload file limit - the current maximum size (in kb) for files to be uploaded to the File Library.

Note: The file types that can be uploaded are controlled by the system administrator. For SaaS users this will be Forsta, while for On-Premise users this will be your local system administrator. The files available to you may therefore differ from the lists below.

• Standard - allows upload of jpg, gif, bmp, jpeg, tif and png files.
• Enhanced - allows upload of jpg, gif, bmp, jpeg, tif, png, css, htm, html, js, swf, pdf, xml, txt, ppt, doc, emf, flv, zip, htc, woff, woff2, ttf, otf, eot, pptx, docx, json, md and svg files.
• Multimedia - allows upload of jpg, gif, bmp, jpeg, tif, png, ico, css, htm, html, js, swf, pdf, xml, txt, ppt, doc, emf, flv, zip, htc, avi, mpeg, mpg, mov, rm, wmv, wma, mp3, m3u, wav, aiff and cur files.