Removing a User

Actually deleting a user from Forsta Plus can cause a lot of problems in the system, so deletion should not be attempted. If you wish to remove a user from the system; perhaps they have left your company or you wish to close their account for some other reason, the best way to do this is to cause their password to expire with immediate effect. The user will then no longer have access to Forsta Plus, but their details, projects etc. will remain available to the system administrator for future reference. To expire a user's password:

1. Go to the Admin > Accounts > Users menu command to open the list of registered users.
2. Find the desired user and click the blue User ID link.

The Details overlay opens for that user.

3. Click on the calendar icon beside the Expires property, and select a past date, for example yesterday's date.
4. Click Save or Save and Close, and close the User Details overlay.

Note that when an Expiry date is set and the user's password has expired, the user cannot just click the Forgot Your Password link to reset his/her password. The system administrator must go into that user's Details overlay and remove the expiry date or change it to a future date to allow the user renewed access.

Note: When a user is "Expired", he/she will retain ownership of all his/her Forsta objects (projects, templates, reports, Reportal reports, data sources, templates, etc.) until the access permissions to these objects are changed. In the event the Expiry is intentional and permanent, the system administrator will need to give access to those objects to other users.