Activity Logs Overview

The Admin > Activity Logs menu contains the following options:

• Author Monitor
• BitStream Monitor
• Custom Solutions Monitor
• REST API Monitor
• Express Monitor
• Flex Extensions Monitor
• Panel Portal Monitor
• Reportal Monitor
• Survey Dashboard Monitor
• Survey Monitor
• Web Service Monitor
• AD PDF Publishing
• CATI Interview Activity
• CATI Management Activity
• Multimode Log
• Log Reporting
• System Activity
• Transaction Usage Export
• CAPI/Kiosk Activation
• Email Activity Log
• Error Log
• File Library Report
• Survey Dashboard Usage
• Image Upload

The Activity Logs menu options enable you to overview and control the Forsta Plus servers’ CPU usage, and allow you the possibility to track the activities that have been executed on different projects. The Activity logs also enable you to find “problem projects” if the server is slow.

When using the ...Monitor pages, you must select a certain period of time for the search. Depending on the selected activity type, you may then either view each logged representation of the activity, or view the statistics for the activity grouped by either project id or user id. Note that all time filtering is based on UTC time.

If the statistics are of interest, you can also drill down within each represented project id or user id to view the statistics at different levels.

Other logs have different search fields as appropriate. After performing a search, click Reset to clear the search fields.

The ...Monitor pages also have an Open in New Window button located below the search fields beside the Reset button. Click this button to open additional search windows, enabling you to perform comparisons of the data for different search criteria.

Important
The log data for a project can use considerable storage space. Forsta therefore reserves the right to delete log data that is older than 24 months.

CAPI Kiosk Activation

The CAPI/Kiosk Activation screen shows CAPI consoles that have been activated on the server. There are two modes to this screen, "Summary" and "Details". The Summary mode shows one line per physical machine.

Figure 1 - Example of the CAPI/Kiosk Activation page

The columns are as follows:

• Machine key – A physical machine is identified by its machine key (which is based on the hard-disk id on the particular machine). For machines running Windows, the value presented will be the hard drive serial number converted to HEX. Click the link to get further details on the machine. For Android machines, the machine key is the IMEI number of the device.
• Company – The company that has activated the machine.
• Times activated – The number of times this machine has been activated.
• Times deactivated – The number of times this machine has been deactivated.
• Status – Activated or Deactivated (it is deactivated if the number of "times activated" - "times deactivated" = 0).
• Mode – CAPI activation or Kiosk activation.

Note: The “Times Activated” for a machine can be greater than one, but one machine cannot support multiple consoles. If the user has not deactivated the inactive consoles, they will count as active licenses.

Click on a machine key to open the "Details" mode for that machine. Here you can see which consoles have been activated for this physical machine. You can also go directly to the Details mode by choosing Details in the drop-down. In the Details mode the information is presented one line per console (and each console does not have to be on a physical machine). The details are as follows:

• Machine key – A physical machine is identified by its machine key (which is based on the hard-disk id on the particular machine).
• Company – The company that has activated the machine.
• Console Name – The name of the console. The console is automatically named as Company name + a number.
• Activated – The time and date when the console was activated.
• Deactivated – The time and date when the console was deactivated. This field is blank for active consoles.
• Mode – CAPI activation or Kiosk activation.

File Library Report

Go to Admin > Activity Logs > File Library Report to view a list of all companies that have the File Library add-on.

Figure 2 - Example of the File Library Report list

The list shows the Account Type a company has (Standard, Enhanced, Multimedia), the space limit granted to this company in MB, and how much of this space has been used, also in MB. (go to Accounts Overview for more information).