Restarting the Synchronization Process

To restart the synchronization process:

1. Go to the Admin > Multimode > Synchronize menu command.

The Synchronization Log page opens (go to Synchronization Log for more information).

2. As required, click the down-arrow beside the Synchronize Company field located towards the upper-right corner of the page to open a drop-down list of the companies whose tasks have been logged, and select the company you wish to restart the synchronization process for.

Note that you can leave All selected to restart the process for all companies in the list.



Figure 1 - The Synchronize Company button and field

3. Click Synchronize Company.

Assuming you have cleared the fault that originally caused the process to stop, the process should now re-start and the items in the log should clear for the selected company.