Multimode
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Multimode Overview
The multimode component is used both for CATI capabilities and CAPI productivity. This means that there are two systems that need to communicate with each o...
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Synchronization Log
If there is a problem with the queue, then the queue processing will stop and users will be shown a warning when they attempt to perform tasks that require ...
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Restarting the Synchronization Process
To restart the synchronization process: Go to the Admin > Multimode > Synchronize menu command. The Synchronization Log page opens (go to Synchronization Log...